City operations
City of Fishers
Custom agents across departments, with staff putting AI to work in city operations.
AI for cities, counties & state agencies
More to deliver.The same people to do it.
The council packet. The policy question. The next resident request. Your team carries the work, and the responsibility for getting it right.
Give them AI workspaces and agents built around your government's knowledge and daily work, with hands-on support from BiG Impact Group.
Knowledge to useful work
Your knowledge.
More ways to put it to work.
Selected information. Agents with a defined job. Drafts your people can review and put to use.
01 / Your source material
- PoliciesApproved guidance
- Council materialAgendas & supporting documents
- Department knowledgeContext from the people doing the work
02 / Purpose-built agents
Built aroundyour work.Knowledge + instructions + tools
03 / For your people to review
- Draft briefingKey issues. Questions. Gaps to check.
- Clearer noticeA starting draft for your communications team.
- Starting planStaff tasks and responsibilities to confirm.
Indiana communities. Different starting points.
Government work with names attached.
From a leadership conversation to a branded workspace, the starting point depends on the people, the workload, and what the organization is ready to take on.
Knowledge & a city-branded Studio
City of Terre Haute
A branded AI Studio for the city's agents, alongside institutional knowledge work in development.
A workspace built for staff
City of Westfield
A city workspace with WestfieldOne, PolicyPro, and tools for exploring use cases and legislative questions.
Support for municipal work
Town of Zionsville
A workspace with agents for council preparation, public communications, and translating policy into staff tasks.
Leadership & direction
City of Carmel
Starting with leadership: where AI can help, what matters to the city, and where the first build should land.
County services
Tippecanoe County
Bringing organizational knowledge into the daily work of a county with a broad mix of responsibilities.
Beyond local government: our Indiana state work also spans data and analytics and public health. Engagements differ in scope; the examples above reflect that range.
Public Workspaces
Your city. Your knowledge.
A place to put AI to work.
A branded AI workspace brings your agents, knowledge, and tools together. Create internal Studios for staff and external Studios for the audiences you serve, each with the agents and access it needs.
A familiar front door
Your logo, colors, and domain. A place staff or residents can recognize and return to.
Agents with a defined job
Bring selected documents, model choices, and configured actions together around the work you need done.
The right access for each audience
Use invitation-based access for staff, or create public and member experiences for external audiences.
- Branded Studios
- Direct links
- Website embeds
- Slack
- Messaging apps
- Meetings
- API / MCP
Choose and configure the channels that fit your workflow. Connected tools and actions depend on the integrations and permissions you set up.
Explore Public WorkspacesStart with the work on someone's desk
What could your team stop starting from scratch?
These agents are in our public-sector library. Here are three ways we can configure them around your information and review process.
Council Meeting Prep Advisor
Walk into the meeting prepared.
- Bring the material
The agenda, supporting documents, and the questions staff need to answer.
- Prepare the work
A draft briefing with key issues, likely questions, and gaps to check.
- Keep the judgment
Staff verify the facts and decide what goes in the final packet.
Plain Language Converter
Make the next notice easier to understand.
- Bring the material
A technical update, policy change, or resident-facing notice.
- Prepare the work
A clearer draft organized around what residents need to know and do.
- Keep the judgment
Your communications team checks accuracy, tone, and required language.
Policy-to-Operations Translator
Turn a policy into a starting plan.
- Bring the material
The approved policy and context about the departments it affects.
- Prepare the work
A draft of staff tasks, suggested owners, and questions to resolve.
- Keep the judgment
Department leads confirm responsibilities and approve the working plan.
- Vendor Proposal Evaluator — GovIT
- Legislative Impact Assessor
- AI Comms Copilot
- Meeting Transcriber + Summary Emailer
Illustrative workflows. Agent availability, source material, access, and review steps are configured for each workspace.
The platform, with people beside you
It has to earn its place in the workday.
If another tool means more to manage, hesitation makes sense. We work with your team to choose a useful starting point, establish the boundaries, and see whether it helps.
Choose a real workload.
Start with a task people recognize. Agree on what a useful result looks like and how you'll judge it, including the time staff spend reviewing it.
Set the boundaries.
Decide which information belongs in the workspace, who can use each Studio, and which steps need human approval. Account for your procurement and records requirements in the scope.
Build capability with your team.
Pair the workspace with workshops, agent configuration, and ongoing support. Use staff feedback to improve what works and identify the next useful application.
A page for the next internal conversation
Give your team a common starting point.
State agencies, cities, and counties carry substantial responsibilities with limited spare capacity. Start with work that helps staff serve people, while respecting the decisions, records, and systems already in place.
Start with a conversation
Which part of the workload would you change first?
Bring a recurring task, a department under pressure, or a question about what belongs in your workspace. We'll work through a practical starting point together.
Talk through your team's workload
A 30-minute discovery call.
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