BiG Impact Group

Commercial · AI for midmarket operations

More work.Same people.

The proposals still need writing. Customers still need answers. Your best people keep getting pulled back into work someone has already done.

Find the repeatable work. Put your knowledge to use. Give the judgment calls back to the people who can make them.

The work on your desk

  • 01Quote the next job.
  • 02Find the policy.
  • 03Draft the report.
  • 04Answer the customer.
  • 05Prepare the decision.

Keep your people
on the judgment.

Illustrative work examples. Your process, data, and review requirements determine the design.

Process clarityYour knowledgeHuman reviewMeasured usefulness

The constraint comes first

Your team is lean.
The work isn't.

  1. 01

    More throughput. Same team.

    Quotes, proposals, onboarding documents, support answers. Start with repeatable work your skilled people spend too much time assembling.

  2. 02

    A process nobody can see clearly.

    Map how work actually moves. Find the handoffs, duplicated effort, and decisions worth improving before buying another tool.

  3. 03

    Licenses bought. Habits unchanged.

    Your team needs more than access. Give people useful examples, clear boundaries, and practice with the work they recognize.

In production

Three systems
built more than once.

Three kinds of system, each running in production. Each started as a bottleneck somebody described out loud. Your version starts with your material.

Your expertise

Advisors grounded
in your method.

Your method lives in binders, old decks, and senior people's heads. Turn the material into an advisor that uses your method and cites your sources.

The approach: retrieval over your documents, with citations people can check.

Working memory

Agents that keep
the relevant context.

Build durable memory around the context a person has agreed to share. Preferences, decision patterns, and team context can inform later sessions. Update what matters as circumstances change.

The approach: durable memory and pattern extraction, designed for the engagement.

Volume work

From intake to
branded deliverable.

Spreadsheet exports, form responses, and intake data go in. A structured narrative and branded report come out for review. Put skilled attention on the decisions the report supports.

The approach: structured intake, narrative generation, and branded output.

These are custom systems built for specific engagements. Their data, memory, output, and review requirements shape each implementation.

The wider map

Where useful
work starts.

Sixteen more applications for midmarket teams. Each gets assessed against your data, risk, and return before it touches your budget.

  • Policy answers with citations

    Find the handbook answer and the source your team can check.

  • Manager conversation prep

    Prepare for a hard conversation using your policies and context.

  • New-hire onboarding

    Help new colleagues find how work happens here.

  • Internal knowledge search

    Find policies, prior decisions, and deliverables in your material.

  • Shared inbox triage

    Classify, summarize, and route requests for the responsible person.

  • Variance narratives

    Draft a readable explanation of the close your team already ran.

  • Vendor and contract review

    Surface terms, renewals, and overlapping tools for review.

  • Front-line service answers

    Prepare answers using your product and policy material.

  • Customer communication drafts

    Draft notices and difficult replies. Keep a person responsible for sending.

  • Legal ops intake

    Classify requests and identify relevant existing templates for review.

  • Document review assist

    Surface clauses, dates, and obligations for a person to verify.

  • Sales enablement agents

    Find positioning, objection answers, and proof in your material.

  • Meeting notes to actions

    Extract proposed decisions and owners from the notes you take.

  • Client-branded Studios

    Offer selected agents on your domain with configured access.

  • Use policy and governance

    Define how staff can use the tools and information responsibly.

  • Adoption coaching

    Help teams use, question, and improve the tools in real work.

The right answer may be a better process, a simpler tool, or a decision to stop. The evidence determines what gets built.

AI Workspaces

Give the work
a place to live.

Your brand. Your domain. Selected agents for your team, customers, and partners. Bring them together in an AI Workspace with internal and external Studios.

Deploy agents through Studios, pages, direct links, website embeds, email, supported messaging, meetings, API, and MCP.

Channels depend on the selected plan, agent type, connections, and configuration. Our services provide the assessment, build, training, and support around your platform.

Explore AI Workspaces
studio.bigimpactgroup.aiActual guest-facing Studio
Studio BiG guest home with a branded collection of AI agents
Actual Studio experience. Agent selection and access vary by configuration.

Bring the work that scales badly

What keeps landing
back on your best people?

Bring one bottleneck and a picture of how the work moves today. Find the first useful step with BiG Impact Group.

Book a 30-minute discovery call

A page for the next internal conversation

Give your team a common starting point.

Midmarket construction, banking, and manufacturing businesses need practical AI that fits the operating day. Find the repeated work, the decisions that need better information, and the handoffs that consume time.

Read and share the commercial briefing ↗Talk with Shelley ↗

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